BOGA LATIN CUISINE

Effective Date: January 6, 2026
 

Welcome to the Boga Latin Cuisine website (www.bogalatincuisine.net). These Website Practices and Policies govern your use of our online platform and internet ordering services. By accessing, browsing, or using this website, as well as placing an order or interacting with our digital services, you expressly agree to comply with and be bound by the policies described below. If you do not agree to these terms, please do not use our digital services.
 

1. ONLINE ORDERING POLICY

• Service Availability: Boga Latin Cuisine offers online ordering services exclusively for pickup and/or delivery, depending on the availability of the establishment.

• Order Confirmation: All orders placed through our web platform are subject to product availability and final confirmation by the restaurant.

• Menu and Price Modifications: Prices, menu items, and special promotions are subject to change and modification at any time without prior notice to the consumer.

• Customer Responsibility: It is the sole and exclusive responsibility of the customer to thoroughly review the accuracy of their order (items, quantities, specifications, and delivery/pickup details) before proceeding with final submission. Once an order has been confirmed by the system, the ability to make modifications or cancellations is not guaranteed.
   

2. PAYMENT POLICY AND SECURITY

• Payment Methods: We accept major credit/debit cards and other authorized electronic payment methods explicitly displayed on the checkout screen.

• Secure Processing: All online payments are securely processed through trusted third-party payment gateways. To safeguard your financial security, Boga Latin Cuisine does not store or retain your full credit or debit card information.

• Payment Issues: In the event of any issue, rejection, or failure in processing the payment transaction, your order may be delayed or automatically canceled.
   

3. REFUNDS AND CANCELLATIONS

• Discretionary Basis: The issuance of refunds, store credits, or product replacements will be made under the strict review and sole discretion of the restaurant’s management.

• Requirements: Any claims or requests must be made in a timely and immediate manner, and presenting the corresponding proof of purchase is mandatory.

• Refund Exceptions: * No refunds or returns will be granted for orders that are not picked up on time by the customer at the establishment.

  • Inconveniences, delays, or delivery failures caused by incorrect, incomplete, or erroneous information provided by the customer will not be eligible for a refund.
     

4. FOOD ALLERGIES AND DIETARY INFORMATION

• Presence of Allergens: Our kitchen regularly operates and handles ingredients containing common allergens, including, but not limited to: dairy products, tree nuts and peanuts, wheat (gluten), soy, eggs, and seafood.

• Disclaimer: While we make rigorous efforts to accommodate our customers' dietary preferences, we cannot guarantee that foods are 100% free of allergen traces due to the natural flow of kitchen operations.

• Duty to Notify: It is the strict responsibility of the consumer to clearly notify the restaurant of any severe allergy or dietary restriction before placing any order.
   

5. USER CONDUCT AND PLATFORM ABUSE

• Accuracy of Information: The user agrees to provide truthful, accurate, current, and complete information when placing an order or registering on the platform.

• Restriction of Use: Any detected fraudulent activity, abuse or manipulation of promotional codes, or misuse of website functions will result in the immediate cancellation of the order and the permanent restriction or blocking of the user's account.

• Right of Refusal: We reserve the legitimate right to refuse service to any person for justified commercial and business reasons.
   

6. INTELLECTUAL PROPERTY AND WEBSITE USE

• All content hosted on www.bogalatincuisine.net, including but not limited to: text, images, photographs, logos, graphic elements, icons, and overall design, is the exclusive property of Boga Latin Cuisine.

• It is strictly prohibited to copy, reproduce, distribute, modify, or use any element of this website's content without prior express written authorization from the restaurant's management. Unauthorized use of the website's digital assets may empower the restaurant to initiate corresponding legal actions.
   

7. PRIVACY POLICY AND THIRD-PARTY DATA

• Data Protection: We respect your privacy and are firmly committed to protecting your personal data. All information collected on this site is used for the sole purpose of efficiently processing your orders, improving the quality of our services, and maintaining direct communication with our customers.

• No Commercialization: Boga Latin Cuisine does not sell, rent, or share customer information with third-party companies, except for data strictly necessary for order fulfillment and delivery (delivery partners), or when formally required by law enforcement or applicable regulations.

• Third-Party Services: Our platform integrates third-party tools and services for payment management, web analytics, and delivery logistics. Boga Latin Cuisine is not responsible for the privacy practices or internal operating policies applied by these external providers.
   

8. LIMITATION OF LIABILITY

• The user's use of this website is at their own risk. Boga Latin Cuisine shall assume no liability for any direct, indirect, incidental, consequential, or special damages arising out of the use of the platform, technical internet failures, or the placement of online orders through this channel.
   

9. MODIFICATIONS TO TERMS

• We reserve the right to update, amend, or modify these Terms and Conditions at any time as deemed necessary. Such modifications will take effect immediately upon being posted in this section of the website.
   

10. CONTACT INFORMATION

For any clarification, questions, complaints, or suggestions regarding the interpretation or application of these policies, users can contact Boga Latin Cuisine management through the following official customer service channels:

• Physical Address: 5942 Buford Hwy #193, Norcross, GA 30071, USA

• Phone Number: +1 770-558-1908